Networking issues
Sep. 23rd, 2024 09:42 pmSo we got tired of Comcast's "whatever we feel like" pricing structure, and since Fios has recently come to our town, we thought we'd switch to Verizon. Of course, we're nerds and we have servers and we need a static IP. So I spent a long time on the phone with the salespeople about that, and came to an agreement.
Here comes the installer. Sets up the phone, plugs in all of his routers, I say something about static IP, and he says "the static IP goes in our router. If you want to have a static IP for your server, you have to buy more of them." I'm like, "the point of static IP is for to get to be on our server, not your router." He swears this is how it works. We have voice over IP with some special box, because it's cheaper than having "voice line", and that's how come it's going to use up our static IP. We could put the voice box behind our server, but we don't really want all of the traffic to go through our server. It's not optimized for that. So we say "how much does it cost per month to get these extra IP's?" And the answer is $20. Which is kind of related to the amount of money we're saving over Comcast. So we're really not excited about this. We were like "why doesn't the salesperson know this", and the installer says "we tell them over and over but they never listen".
We are sad, thinking about calling the salesperson tomorrow to bitch and moan and say bait and switch. But then, after dinner, having been fortified, Ken connects to their router just to see what you can do with its configurations. And there is a menu item called "DMZ host", which apparently is a thing that allows you to do pretty much exactly what we need: the router gets the static IP, and any traffic that it doesn't understand it just forwards directly to the host. Which means that it understands the phone traffic, and it understands whatever it's doing with NAT for your random other machines that are connecting to the Internet, but anything it doesn't understand, like a network packet to your mail server, goes to the server.
Why the installer doesn't know this, I don't know. Male Answer Syndrome? If he had, there would've been a lot less stress. So we will use this set up for a day or two and then cancel Comcast. Hopefully in the day or two we will learn if there are any gotchas.
Here comes the installer. Sets up the phone, plugs in all of his routers, I say something about static IP, and he says "the static IP goes in our router. If you want to have a static IP for your server, you have to buy more of them." I'm like, "the point of static IP is for to get to be on our server, not your router." He swears this is how it works. We have voice over IP with some special box, because it's cheaper than having "voice line", and that's how come it's going to use up our static IP. We could put the voice box behind our server, but we don't really want all of the traffic to go through our server. It's not optimized for that. So we say "how much does it cost per month to get these extra IP's?" And the answer is $20. Which is kind of related to the amount of money we're saving over Comcast. So we're really not excited about this. We were like "why doesn't the salesperson know this", and the installer says "we tell them over and over but they never listen".
We are sad, thinking about calling the salesperson tomorrow to bitch and moan and say bait and switch. But then, after dinner, having been fortified, Ken connects to their router just to see what you can do with its configurations. And there is a menu item called "DMZ host", which apparently is a thing that allows you to do pretty much exactly what we need: the router gets the static IP, and any traffic that it doesn't understand it just forwards directly to the host. Which means that it understands the phone traffic, and it understands whatever it's doing with NAT for your random other machines that are connecting to the Internet, but anything it doesn't understand, like a network packet to your mail server, goes to the server.
Why the installer doesn't know this, I don't know. Male Answer Syndrome? If he had, there would've been a lot less stress. So we will use this set up for a day or two and then cancel Comcast. Hopefully in the day or two we will learn if there are any gotchas.